We would love to have you as our guests. Please feel free to send us your request or questions, we will do our best to answer you promptly.
TERMS & CONDITIONS
Info and house rules
Check-in & out
On arrival day, we wait for you from 3.30 to 7 PM. If you plan to have different travel times, we kindly ask you to let us know in advance so that we can arrange them together. On departure day, please leave your room by 10 AM.
In all rooms and indoor spaces in the house smoking is strictly not allowed.
Mobility in the B&B
Our guesthouse does not have a lift, rooms are on the raised ground and second floors.
We gladly welcome four-legged guests as well, within our space and availability limits.
When booking, please communicate immediately their presence indicating the seize and nature of the animal. A daily fee of € 15,00 (food not included) is charged.
We may ask to not take your pets with you at breakfast time, in respect of all our clientele.
The room prices are to be intended per person/day, breakfast included. Tourist tax is € 0,70 per person/day for 14+ y.o. guests. For the studio rooms (studio apartment), the daily and final kitchenette cleanings are not included in the price.
To secure your booking, a 35% deposit of the total price for your stay will be requested within 3-5 days from the booking date.
We all have to deal with unforeseen happenings and we will do our best to collaborate together, but we are sure of your understanding for us as well.
Please find our cancellation policy below, in case we are not given the opportunity to rent the room for the same time span:
- up to 25 days before arrival day, there are no cancellation costs and the 35% deposit will be fully refunded
- 24 to 12 days before arrival day, the 35% deposit will not be refunded
- 11 to 1 day before arrival day, another payment of 40% from the total price will be required (this has to be added to the previous 35% deposit)
In case of no-show or early departure, the full amount of the booking will be charged. Sensitive cases will be singularly evaluated.
We accept debit, credit (Visa, MasterCard) cards and cash (Euro) for your bill payment.
Advance payments/deposits must be done via bank transfer to the following bank details:
Mia Mason di Bortolotti Nadia & C. sas
Banca Intesa San Paolo – Agenzia di Pozza di Fassa
IBAN: IT44 F030 6905 7251 0000 0000 832